Refund policy

Return & Exchange Policy

We want you and your little adventurers to love your Kyote Kid Outfitters gear! If something isn’t quite right, we’re happy to help.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

• Items must be unused, unwashed, and in original condition

• All original tags and packaging must be intact

• Proof of purchase is required

Return shipping:

Customers are responsible for return shipping costs. We do not provide prepaid return labels at this time.

Once your return is received and inspected, we will notify you of approval. Approved returns will be refunded to your original payment method (minus original shipping costs, if applicable).

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Exchanges

Need a different size or style? No problem!

We accept exchanges within 30 days of delivery as long as the item is:

• Unused and unwashed

• In original condition with tags attached

Exchange shipping:

• Customers are responsible for shipping the item back to us

• We will cover the cost of shipping the replacement item back to you

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Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery at office@kyotekidoutfitters.com with your order number and photos of the issue, and we’ll make it right.

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How to Start a Return or Exchange

To begin a return or exchange, please email us at: office@kyotekidoutfitters.com

Include:

• Your order number

• The item(s) you wish to return or exchange

• Reason for return or requested exchange size/style